Privacy Policy

1. Introduction

Welcome to LandlordOne ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, phone number, and organization details when you create an account.
• Property Information: Property addresses, unit details, photos, and related documentation you upload to manage your properties.
• Tenant Information: Names, contact information, lease terms, and payment history of your tenants.
• Financial Information: Rent amounts, payment records, and maintenance expense tracking data.
• Maintenance Records: Service requests, vendor information, costs, and resolution details.
• Communications: Messages, support requests, and other communications with us.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our property management services
• Process transactions and send related notifications
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Generate reports and analytics to help you manage your properties
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with the platform

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and customer service.
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• With Your Consent: When you have given us explicit consent to share your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct inaccurate information through your account settings.
• Deletion: You can request deletion of your personal information.
• Export: You can request a copy of your data in a portable format.
• Opt-out: You can opt out of marketing communications at any time.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: